How are you different from other alarm companies?

    We guarantee a fast response from our monitoring station!
    We only use the most advance breakthrough products and technology!
    We can monitor your alarm system without a phone line!
    We charge a fair price, $29.95 a month!
    We have never had a monitoring price increase!
    We respect and support our customers!
    We care! your problem is our problem!
    We are a independently owned and local alarm company in Tallahassee!

What happens when my alarm goes off?

A dispatcher immediately calls you on any number you would like us to call. If we don’t receive an answer, the police or fire department are dispatched to your home. If we do receive an answer we verify your password, and at that point you can decide if you want us to dispatch or not. We never charge for false alarms.

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Monitoring

Questions

Do I get a homeowners insurance discount?
Yes! We are fully licensed and approved by major insurance companies.

Do I get a discount for prepaying?
Yes! Many of our customers choose the option of prepaying 11 months and getting the 12th month free!

Do I get credit for referring a customer to you?
Yes! Each time you refer a friend or family member, and they sign up for our service, you get three months of service free.

Can I still have my system monitored through the phone line if I choose?Yes, you can as long as you have a regular analog phone line (not an internet or digital based phone line). Just remember, a phone line monitored system can be easily defeated by cutting the line on the side of your house. It's always better to go wireless.

I don't have a system now. What does a new system cost?
If you don't have a system in your home now, our standard installation is $299. You can find all of the details by contacting a sells consultant.

How much are service calls?
Any equipment installed by Alarm Fire Surveillance has a one year parts and labor warranty. Our standard residential service call fee is $49 for any equipment not installed by Alarm Fire Surveillance , or outside of the warranty period. We keep our service call prices well below our competitors.

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